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Technology Services


Technology @ Jay


 
                                                           Technology Support 

Angela Turner
Instructional Technologist
Wednesday/Thursday
Friday Mornings

Karen Harrison
Applications Technologist

Ken McDuffie
Campus Technician III
Everyday

Calvin Buchholtz
Technology Team Member

Helpdesk
Workorder Requests

Supports:
CMS

Web 2.0 Tools
Integration
Technologies

District Technology Initiatives

Online Testing Environments

Training & Professional Development

Technology Inventory & Accountability

Supports:
Gradebook

Region 20 & Cognos Applications

Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)

Administrative Applications

Supports:
Hardware Installation

Software Installation

Hardware Repair

Software troubleshooting

*Work-order must be processed to create a work ticket to have technician address Hardware & Software issues

Supports:

Provides general technology information 

Supports integration

Provides technology training & development

 

7-7700

OR

Helpdesk@nisd.net

Can create/process a work-order request to generate a repair work ticket.

Can provide over the phone support for basic hardware and software issues.

 
 



SUPPORT LINKS

 

Beginning of the year information (B.O.Y.)

Helpful Handouts CMS Resources Printer/Toner
Information
End of the year information(E.O.Y.) Helpful Videos Lab A235 & B232
Sign Up Procedures & Resources
Training Calendar &Information

 

WHAT DO I DO WHEN... 

My Laptop no longer works   

1.Call the helpdesk (7-7700) to process a work-order
2.Visit the library to check out a spare laptop until yours is serviced/repaired.

 

I need a class set of video recorders for a project    1.Visit the library to check out some flip video cameras (pending arrival)
I need a standalone DVD player to leave for my Substitute to show a video. 1. Visit the library to check out a standalone DVD player.